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Minghella
Information Systems provides a variety of technical services to ensure that
your infrastructure, company and staff are operating at their peak,
including:
We also provide
technical support options to suit your needs and budget:
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Onsite
Support
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Phone Support
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Remote Support
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Support Packages
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System Analysis
& Design |
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recommendations to improve your speed and productivity, which are based upon a full analysis of your
current needs and pre-existing equipment.
If you decide that it’s time
to update to a more efficient system, we apply our analysis to designing a system that
will, not only suit your current budget and needs, but one that will grow along with your company's computing
needs as well.
We then procure, install and network all the necessary hardware and software for
you.
Call us today to see why discerning
companies, such as Advest Corporation and Robert W. Pigott & Company, have
entrusted us to keep their businesses running at their peak efficiency.
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| Networking
Solutions |
Whether
diagnosing problems with your pre-existing network or installing a new one, our
certified networking specialists are adept at handling all of your intranet and
internet needs. Our staff currently offers:
- Diagnostics, repair, and
upgrades of preexisting networks
- Broadband
and DSL network installation
- "Whole-Home Multimedia
and Internet Wiring
Harness" installation,
which provides digital, fiber-optic and/or Cat5 wiring and outlets in
every room of your new home or office.
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Database Integration |
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We
are adept at creating, installing and updating databases. Several solutions are
also available to allow both you and your clients to access updated information
via the phone or internet.
Call today to
inquire about the many options that are currently available.
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Custom Software
Solutions |
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Through
a thorough analysis of your company's methods, forms and paperwork, we design
software solutions that integrate with your preexisting software and help your business
achieve maximum efficiency and productivity.
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We
know how frustrating it can be when your systems go down. It is for this reason
that we have several certified technicians on staff, who provide prompt,
reasonably priced, support service, which minimizes your employees' downtime. This also saves
you the hassle of breaking your systems down and taking them to
a computer store (where you often have to wait days just to get them looked
at).
We offer a variety of support options to suit
your needs and budget including:
- Phone Support
- Remote Support
- Onsite
Support
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Support Packages
Emergency service is also
available, 24 hours a day, by using our after hours messaging system at (603)
319-4903.
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Phone Support |
As
many issues can resolved by a "walk-through" over the phone, we provide
phone support for all pre-existing clients as a cost-effective
alternative.
- All Phone Support beyond 15
minutes will be billed at current rates, which is $50 per hour or potion
thereof.
- There is no fee for issues
pertaining directly to web hosting. This does not include
setting-up/maintaining email accounts, uploading files or other issues
that were not included in the initial hosting contract..
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| Remote
Support |
Using
the latest technology in Internet Tech Support, we are able to access your
computer to remotely resolve many issues. If you choose this method, you will
see everything that is being done to your computer as it happens, thus alleviating
any security issues.
- All Remote Support will be
billed at current rates, which is $75 per hour or potion thereof.
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Onsite
Support |
Since
1996, our certified technicians have been providing prompt,
reasonably priced, onsite installations and service to locations
through-out the United States. To learn more about onsite services that we
provide, call today or click here.
- All Onsite Support will be
billed at current rates, which is $90 per hour or potion thereof.
- As is the industry norm,
billing for all service calls is "door-to-door". This means that
you will be billed from the time we leave our location to the time we
finish at yours.
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Support Packages |
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We also provide
support packages for those who require frequent training and/or tech support for
their offices.
Call today to
inquire about the many options that are currently available.
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*** Pricing Note
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There is a
minimum one-hour labor
fee for any onsite
service.
For other terms
and/or restrictions, please read the MIS pricing policy below.
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