Minghella Information Systems provides a variety of technical services to ensure that your infrastructure,  company and staff are operating at their peak, including:

  • System Analysis & Design

  • Networking Solutions

  • Database Integration

  • Custom Software Solutions

We also provide technical support options to suit your needs and budget:

  • Onsite Support

  • Phone Support

  • Remote Support

  • Support Packages

  

System Analysis & Design

We provide your company with recommendations to improve your speed and productivity, which are based upon a full analysis of your current needs and pre-existing equipment.

If you decide that it’s time to update to a more efficient system, we apply our analysis to designing a system that will, not only suit your current budget and needs, but one that will grow along with your company's computing needs as well. We then procure, install and network all the necessary hardware and software for you.

Call us today to see why discerning companies, such as Advest Corporation and Robert W. Pigott & Company, have entrusted us to keep their businesses running at their peak efficiency.

    

Networking Solutions
Whether diagnosing problems with your pre-existing network or installing a new one, our certified networking specialists are adept at handling all of your intranet and internet needs. Our staff currently offers:
  • Diagnostics, repair, and upgrades of preexisting networks
  • Broadband and DSL network installation
  • "Whole-Home Multimedia and Internet Wiring Harness" installation, which provides digital, fiber-optic and/or Cat5 wiring and outlets in every room of your new home or office.

      

Database Integration

We are adept at creating, installing and updating databases. Several solutions are also available to allow both you and your clients to access updated information via the phone or internet.

Call today to inquire about the many options that are currently available.

   

Custom Software Solutions

Through a thorough analysis of your company's methods, forms and paperwork, we design software solutions that integrate with your preexisting software and help your business achieve maximum efficiency and productivity. 

    

   

  

We know how frustrating it can be when your systems go down. It is for this reason that we have several certified technicians on staff, who provide prompt, reasonably priced, support service, which minimizes your employees' downtime. This also saves you the hassle of breaking your systems down and taking them to a computer store (where you often have to wait days just to get them looked at). 

We offer a variety of support options to suit your needs and budget including:

  • Phone Support
  • Remote Support
  • Onsite Support
  • Support Packages

Emergency service is also available, 24 hours a day, by using our after hours messaging system at (603) 319-4903.

   

Phone Support

As many issues can resolved by a "walk-through" over the phone, we provide phone support for all pre-existing clients as a cost-effective alternative. 
  • All Phone Support beyond 15 minutes will be billed at current rates, which is $50 per hour or potion thereof.
  • There is no fee for issues pertaining directly to web hosting. This does not include setting-up/maintaining email accounts, uploading files or other issues that were not included in the initial hosting contract..

       

Remote Support
Using the latest technology in Internet Tech Support, we are able to access your computer to remotely resolve many issues. If you choose this method, you will see everything that is being done to your computer as it happens, thus alleviating any security issues.  
  • All Remote Support will be billed at current rates, which is $75 per hour or potion thereof.

   

 

Onsite Support

Since 1996, our certified technicians have been providing prompt, reasonably priced, onsite installations and service to locations through-out the United States. To learn more about onsite services that we provide, call today or click here.
  • All Onsite Support will be billed at current rates, which is $90 per hour or potion thereof.
  • As is the industry norm, billing for all service calls is "door-to-door". This means that you will be billed from the time we leave our location to the time we finish at yours.

   

 

Support Packages

We also provide support packages for those who require frequent training and/or tech support for their offices. 

Call today to inquire about the many options that are currently available.

 
    

   

*** Pricing Note ***

There is a minimum one-hour labor fee for any onsite service.

For other terms and/or restrictions,
please read the MIS pricing policy below.


© 2005-2008 Minghella Information Systems
(603) 319-4913