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Typically,
contractor workmanship warranties are for one year or more. Longer warranties
are not more valuable than shorter warranties. The length of the warranty is
less important than the intent and ability of the contractor to stand behind his
warrantee. The professional contractor often performs well beyond the written
warrantee period because he knows that this is what builds customer loyalty and
referrals.
Automatically
reject any contractor with an unbelievable warrantee. The warranty is just a
sales tool to that contractor and you don't know what other "bill of
goods" you have been sold.
The long-term
warrantee is provided by the manufacturer. It is imperative that the
product be installed according to the manufacturer specifications, or there will
be no warrantee provided, regardless of other contractor claims. With many
materials, the warrantee is also only valid if the contractor is
"Certified" to install the product.
Ask to see the
contractor's training and certification certificate from the manufacturer. Call
the manufacturer to determine if it is valid and the contractor is still in good
standing.
Professional
contractors will have no problem providing this proof, in fact, they will
usually present their credentials before being asked.
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